Carefully review your shipping and billing information for accuracy before submitting your order. Once an order has been placed, it cannot be changed or cancelled.
You should be able to return food items to Dhali Traders LLC for a refund or replacement within 90 days. As soon as a return request is made via email or phone we will look into the situation and then will be able to say whether a food item can be returned or not; it will depend on where you purchased the food (i.e., in-store or online), if the item is perishable or non-perishable, and whether or not you have the receipt.
If you ordered perishable food items online and they arrived defective, damaged, or spoiled, you can contact us for a refund and replacement, according to Dhali Traders LLC refund policy You’ll need to provide:
- The order number
- The date the package arrived
- The condition of your order when it arrived
- An explanation of the problem
In general, perishable food items from the deli, produce, bakery, and meat departments cannot be returned. However, if you are unsatisfied with a perishable food item because it was damaged, defective, spoiled, or otherwise not fresh, you can receive a full refund.
In Summary
Non-perishable, unopened food items that you purchased at dhalitraders.com can be returned by mail for a refund or replacement. If you have a receipt, you can get a full refund in the form of your original payment. If you don’t have a receipt then please contact us. If you purchased perishable food that is spoiled, damaged, or unsatisfactory, you may be eligible for a refund, for that please contact us.
Dhali Traders LLC is totally committed to customer satisfaction. Please contact us if you have any issue with any of our products.